Windows validation and windows update Fails after image restore
I purchased SSR2013 Desktop and backup up a Windows 7 professional 64 bit PC from the Windows GUI.
This is a good thing because within a month or so the hard drive got the "click of death".
So I bought another drive (same size) and restored my image! I felt lucky!
Not so much..... After an amount of time, started getting messages that my copy of windows might not be "genuine". However it did say it was "activated".
I thought, no problem....just run the validation file it offers to download and no problem! Well, that file errored out.
Windows update also no longer ran, it errored out. So, I figured, no problem, just call them and Microsoft will authorize it or whatever, I remember having to do that in the past. Well....after 2 plus hours with them on my PC, I am still not good. Since windows update would not run, the validation would not run, and SFC (system file checker) said there were "corrupt" files. So of course they blame the restore. I don't believe that the files are corrupt, they are just different due to the restore.
But after researching this, it seems to be a more frequent problem with restored windows images. If I can't rely on the restored image working, what good is it?
I searched the FAQ and posts and saw something with Ghost 15 (not SEEING prior updates, not my issue).
Does Symantec have some kind of step-by-step on how to get this to work on a restored image?
I have seen tons of different things to try on the web. But I would think a business-class product like SSR should have some more precise recommendations.
From what I understand, eventually those nag boxes will turn into a block on windows even running.....