When attempting to add a new entry in the new recipient template attached to one of my phone books the name and company enters with no problem but when I attempt to enter the phone number in the lower part of the template as soon as I tab down or click on the phone number field the program closes. Reopening or rebooting has no effect?

I Bought the program on line Dec 05' with the extended service plan and have a serial # but can't seem to come back to the appropriate web page to go further?

any one out there have any thoughts? Thanks