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WinPE error while ghosting

Created: 07 Oct 2010 | 3 comments
Cobra7's picture
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Problem ghosting a PC:

PC: White box (Vendor PC)

1.6 ghz duecore

1gb RAM

 

When I try to ghost this PC (I have access to it every 6 months) it updates the ghost client, reboots into WinPE, then I get a popup message. When I click OK on it, it stops talking to the ghost server. I can manually start Ghost and connect to the ghostcast session and everything runs fine. This happened last time I did this as well 6 months ago. I have the logs as follows.

 

NGERROR.TXT

The following information has been placed on the clipboard. Visit the Ghost forums at https://forums.symantec.com/syment/board?board.id=109 and supply this information to gain help with this error.
Symantec Ghost Client Agent
An exception has occurred of type C0000005
X:\GHOST - X:\GHOST\ngctw32.exe 11.5.1.2269
0x7671C4EC in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
0x7671C43B in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
0x76718B7B in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\user32.dll
0x41B9C3 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x4092AF in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x409950 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x40A0E9 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x40AEA8 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x44ECA4 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\GHOST\ngctw32.exe
0x76B03833 in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\kernel32.dll
0x7707A9BD in \Device\Ramdisk{d9b257fc-684e-4dcb-ab79-03cfa2f6b750}\Windows\System32\ntdll.dll
 

I can try PC-DOS next time, but I try to avoid it.

 

I have a DMP/LOG files, but I can't upload it here.

Comments

Nitin's picture
07
Oct
2010
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Below link mentioned about

Below link mentioned about the problem in detailed by Nigel Bree.

https://www-secure.symantec.com/connect/forums/error-pe-and-xp-sp3-c0000005

Regards,
Nitin

If you feel your issue has been addressed to, please use the "Mark as Solution" link for the relevant thread

Nitin's picture
07
Oct
2010
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Another

Another link

https://www-secure.symantec.com/connect/forums/exception-has-occurred-type-c0000005-8

Regards,
Nitin

If you feel your issue has been addressed to, please use the "Mark as Solution" link for the relevant thread

aka001's picture
15
Dec
2010
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Issue resolved in build 2298

The c0000005 error has been resolved in Ghost 2.5.1 build 2298. This documented here:

https://www-secure.symantec.com/connect/blogs/ghos...