File Share Encryption

Had a question on creating a winpe pgp usb boot disk.  I’m running into a problem where i can't access the usb boot device after it finishes booting.  It boots fine and I can run the pgp commands to unlock the hard drive but I can’t access the usb boot device in order to copy files from the hard drive to the usb drive for recovery purposes.  If I create a WinPE usb boot drive without the pgp tools injected, it works fine and I can access the usb drive.  It’s when I inject the PGP files and run the command to create the new boot.wim that I’m having issues with.  I don’t know if I’m missing a file or something.  I’ve tried old usb drives and new usb drives.  I’m using WinPE 3.0, I didn’t know if that was causing an issue.  Has anyone else experieced this?

thanks

Hi tjs01,

1. Did you follow the steps written in below KB:

Create a Windows PE Disk for Drive Encryption Recovery
http://www.symantec.com/docs/TECH149477

regarding section Creating a bootable USB Flash Drive

          a) Use the file diskpart.exe in Windows to format the USB Flash Drive. The following sample commands assume that disk 1 is the USB Flash Drive:
 

• diskpart
• select disk 1
• clean
• create a partition primary
• select partition 1
• active
• format fs=fat32
• assign
• exit
  
  b) Copy all the files under c:\winpe_x86\ISO onto the USB Flash Drive. The following sample assumes that f: is the USB Flash Drive. xcopy c:\winpe_x86\iso\*.* /s /e f:\

2. What about the workaround if you want to just copy files for recovery purpose you can slave the drive to another machine with PGP/SED (if you have got) and do the same

3.Did you also try to conect an external HDD while using WinPe USB boot disk or another pendrive to copy files there and not directly to WinPe USB boot disk