Wireless Zero Configuration turns off (NOT what you think!)
Updated: 21 May 2010 | 6 comments
Hello,
Let me preface that I have searched Google and the boards for this problem but I have not found anything like it. Feel free to just hand me a link if you already know the solution. I am not talking about the error that we would get about not being able to turn off the Wireless Zero Configuration service when installing Endpoint.
We run Windows XP2 SP2 on Thinkpad T42's and T61's. This problem has occurred on BOTH of them. We have tried a fresh XP install with different driver versions for various hardware and we always get the same result:
When "Symantec Network Access Control" service is turned ON the "Wireless Zero Configuration" service is sent a STOP command. Reversed, when "Symantec Network Access Control" service is turned OFF the Wireless Zero Configuration is sent a START command. Is that weird or what?
The below is the System event log with my username replaced with Domain\User
(POST IS CONTINUED AFTER THIS LOG)
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5/25/2008 2:13:08 PM Tcpip Information None 4201 N/A TESTT42F2 The system detected that network adapter \DEVICE\TCPIP_{6C4BFA4C-4BFD-4CB9-BB64-0643726B34BE} was connected to the network, and has initiated normal operation over the network adapter.
5/25/2008 2:13:06 PM Dhcp Warning None 1003 N/A TESTT42F2 Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 000CF164C116. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
5/25/2008 2:13:05 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Symantec Network Access Control service entered the stopped state.
5/25/2008 2:13:03 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the running state.
5/25/2008 2:13:03 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a start control.
5/25/2008 2:13:03 PM Service Control Manager Information None 7035 Domain\User TESTT42F2 The Symantec Network Access Control service was successfully sent a stop control.
5/25/2008 2:12:58 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the stopped state.
5/25/2008 2:12:57 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a stop control.
5/25/2008 2:12:54 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the running state.
5/25/2008 2:12:54 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a start control.
5/25/2008 2:12:54 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Symantec Network Access Control service entered the running state.
5/25/2008 2:12:54 PM Service Control Manager Information None 7035 Domain\User TESTT42F2 The Symantec Network Access Control service was successfully sent a start control.
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5/25/2008 2:13:06 PM Dhcp Warning None 1003 N/A TESTT42F2 Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 000CF164C116. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
5/25/2008 2:13:05 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Symantec Network Access Control service entered the stopped state.
5/25/2008 2:13:03 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the running state.
5/25/2008 2:13:03 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a start control.
5/25/2008 2:13:03 PM Service Control Manager Information None 7035 Domain\User TESTT42F2 The Symantec Network Access Control service was successfully sent a stop control.
5/25/2008 2:12:58 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the stopped state.
5/25/2008 2:12:57 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a stop control.
5/25/2008 2:12:54 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Wireless Zero Configuration service entered the running state.
5/25/2008 2:12:54 PM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM TESTT42F2 The Wireless Zero Configuration service was successfully sent a start control.
5/25/2008 2:12:54 PM Service Control Manager Information None 7036 N/A TESTT42F2 The Symantec Network Access Control service entered the running state.
5/25/2008 2:12:54 PM Service Control Manager Information None 7035 Domain\User TESTT42F2 The Symantec Network Access Control service was successfully sent a start control.
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The Wireless Zero Configuration service is used for Windows "View Availiable Wireless Networks" screen. With it off that screen will not show a list of wireless networks.
I think this only happened after I installed this update, which allows Windows to use WPA2 encryption. http://www.microsoft.com/downloads/details.aspx?familyid=662bb74d-e7c1-48d6-95ee-1459234f4483&displaylang=en
Any ideas? I have literally spent 10 hours of banging my head against a desk to get this far.
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Comments
Message Edited by SolidAltar on 05-25-2008 08:23 PM
what is your general setting in SEPM policy (group policy->general Setting->security setting)
if what your select is "transparent mode".
try to use "allow user to select...", and update the client's policy.
then it may make sense.
thanks
FSGDAG, yes that helps! I've had a feeling that this is a problem with the settings since I seem to be the only one with this most confusing of problems. I feel like an idiot that I spent hours and hours trying different Intel wireless drivers and configuration files of the driver thinking that was the problem.
For various versions I won't have access to the console until Tuesday (tomorrow) so right now I'm trying to gather all the ideas and information that I can.
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