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without password we can’t stop the Symantec

Created: 27 Sep 2012 • Updated: 30 Sep 2012 | 9 comments
This issue has been solved. See solution.

Hello - Can we modify the Symantec policy on which without password we can’t stop the Symantec services on machine? Also if we have logged with admin rights.

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rs_cert's picture

To password-protect the client

  1. In the console, click Clients.

  2. Under Clients, select the group for which you want to set up password protection.

  3. On the Policies tab, under Location-independent Policies and Settings, click General Settings.

  4. Click Security Settings.

  5. On the Security Settings tab, choose any of the following check boxes:

    • Require a password to open the client user interface

    • Require a password to stop the client service

    •  Require a password to import or export a policy

    • Require a password to uninstall the client

  6. In the Password text box, type the password.

    The password is limited to 15 characters or less.

  7. In the Confirm password text box, type the password again.

  8. Click OK.

.Brian's picture

Check this setting:

 

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Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

rs_cert's picture

On more step you can do on server after that no one can disbale the service with out passowrd. Solution step attach in forum

https://www-secure.symantec.com/connect/forums/greyout-service

John Santana's picture

I forgot the unlock password for disabling and uninstalling the SEP client, so how can I reset or view the password ?

Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

John Santana's picture

Cool, many thanks rafeeq !

you're awesome :-)

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

Ashish-Sharma's picture

HI,

You can Provide Uninstall password on sep client.

How to setup client password protection in Symantec Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH102700

You can on tamper protection  Service after user not able to stop symantec services.

  1. In the console, click Clients.

  2. Under Clients, select the group for which you want to set up password protection.

  3. On the Policies tab, under Location-independent Policies and Settings, click General Settings.

  4. Tamper Protection.

  5. Check Tamper protection service

Thanks In Advance

Ashish Sharma

 

 

John Santana's picture

thanks Ashish !

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.