Dear Team,
I need your suggestions on configuring ServiceDesk workflows as per attached process requirements, can somebody please help me in customizing workflows as per my requirements.
Thanks, JB
Hi jb4tech,
See this procedure to create a request through the Workflow. This should help you.
https://www-secure.symantec.com/connect/videos/create-workflow-using-service-catalog-request-template-part-1
Now let me know if you need some help more specific.
Good luck!
Regards,