wsus clients machine
Created: 12 Aug 2010 | 4 comments
Team,
I am facing problem in my sep clients system are not getting updated with latest dat version. I try manually removing the corrupted definition files . But still no luck . Please suggest how to get it fixed is their any tools available
Discussion Filed Under:
Comments
Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Do you have green dot on the clients in server and in the client?If no check this also in the client
Check for the registry entries.
1. HKCU\SOFTWARE\Microsoft\Windows\Currentversion\Internet settings Click on the internet setting key check for the keys called "ProxyEnable" if it is set to 1 then change it to 0 also check if there is a registry value called "GlobalUserOffline" if it is present delete it
2. Now expand Internet settings key and take a backup of the "Connections" key, Delete the entire key
3. Check HKU\.Default\SOFTWARE\Microsoft\Windows\Currentversion\Internet settings Click on the internet setting key check for the keys called "ProxyEnable" if it is set to 1 then change it to 0 also check if there is a registry value called "GlobalUserOffline" if it is present delete it.
4. expand "Internet settings" key in the above said location and take a backup of the "Connections" key, Delete the entire key
5. Reboot the machine.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
hi
is the client communicating with the manager?
you see the green dot?
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
A few most common issues in LiveUpdate is in the document below.
http://service1.symantec.com/SUPPORT/ent-security....
Please try these.
Prashant Bharadwaj, CEH, MCTS Windows Server 2008 Active Directory, Configuration, SCS Symantec Endpoint Protection 11.0
Would you like to reply?
Login or Register to post your comment.