Hello Please make sure that your work firewall allows access on port 80 & 443 to the following URLs
hb.lifecycle.norton.com
www.norton.com[[category:PMB_Needs_Peer_Reviewing]]
liveupdate.symantecliveupdate.com
ratings-wrs.symantec.com
shasta-rrs.symantec.com
sasmain.symantec.com
sas1alt.symantec.com
www.symantec.com
ssaw.symantec.com
siaw.symantec.com
heartbeat.s2.spn.com
message.s2.spn.com
hostedendpoint.spn.com
ins.spn.com
backup.sp1.symanteccloud.com
backup.sp2.symanteccloud.com
backup.sp3.symanteccloud.com
backup.sp4.symanteccloud.com
backup.sp5.symanteccloud.com
backup.sp6.symanteccloud.com
backup.sp7.symanteccloud.com
backup.sp8.symanteccloud.com
backup.sp9.symanteccloud.com
backup.sp10.symanteccloud.com
backup.sp11.symanteccloud.com
backup.sp12.symanteccloud.com
backup.sp13.symanteccloud.com
backup.sp14.symanteccloud.com
backup.sp15.symanteccloud.com
Igor S