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XML convert to Excel

Created: 29 Oct 2013 | 3 comments

Hey guys it's me again.. Still running on HelpDesk 6.5. frown

I have been asked to export HelpDesk reports to Excel or some other format the end user read. They report I am working with shows the number of incidents created this year.

HelpDesk only exports to XML.

I saved my XML export as an XML Spreadsheet in Excel.. However the data is does not show up. Only the fields.

Does ANYBODY remember a good way to display this data?

Thanks for your help


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Ambesh_444's picture


Please check these link.

Thank& Regards,


"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

KirkH's picture

Thanks Ambesh. This is a lot of good info...

PeeGee's picture

Why so complicated? :)

One of the best features of the NS 6 reporting engine is that you can copy report results to the clipboard and simply paste to excel... it's going nicely into the columns.

Just run a HD report in the NS, click on clipboard icon with the arrow to copy your data to the clipboard and then paste to excel... no prob on reports with 50.000 rows.