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Yahoo Messenger v10 and IM Manager

Created: 27 Sep 2011 | 2 comments

Hello,

I am having an issue signing on with Yahoo messenger v10 with im manager.  I have read the following but I'm still not having any luck.

https://www-secure.symantec.com/connect/forums/im-...

Does anyone have a solution?  Thanks for the help.

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pmeadows123's picture

By the way, I'm not sure what he meant by this:

3. set up an exclusion in IE for *.msg.yahoo.com (this was what made it work)

I added this to the trusted sites on the client and server but no luck.

Mr.BadExample's picture

Without some more details like error messages its hard to say what it could be.

Just remember that the overall way that Yahoo 10 client connect to IM Manager are:

1. Does an intial connection over port 80 and queries the remote server for the location were to continue logging in.

2. Using the response from step 1 it connects over port 5050 to a remote server.

So the first things to look for are:
Is DNS/hosts file setup to point the initial HTTP connection to the IM Manager server?

Is the IM Manager server able to listen on port 80 or does another process have control of port 80 (IIS I am looking at you)

Is IM Manager listening on port 5050?

What are the error messages produced?