You do not have access to this vault- again
I have a strange problem just with a 7 users out of 400 (for now)... But before that, some background:
There are two separate AD forests with 2-way transitive trust. In first forest there is Exchange 2007 SP3 and EV 9.0.2 and AD 2003.
In second, new forest, there is Exchange 2010 SP2, EV 10.0.1 and AD 2008R2
All users in new forest will be created from scratch. All mailboxes from Exchange 2007 were migrated to Exchange 2010 using Exchange 2010 tools. Right now the situation is that mailboxes are connected to new-created users but function as linked mailboxes for accounts in old forest. Archives from EV 9.0.2 will (some are already) be moved to EV 10.0.1 (using move archive task).
Now, there are some users to whome start to archive last week and they did not have any archive in old forest. Scheduled archiving works fine, but users can not access theri archived item. It prompts for username/password. But, none of combination is good, except a combination of EV 10.0.2 service account! If I click Cancel instead at last stage I got a page with yellow banner Symantec Enterprise Vault - Error: You do not have access to this vault. Opening archive explorer returns blank page and opening WebApp there is no possibility to select Vault.. All mailboxes were created iin same manner, but only this 7, new created archives has problems...