Endpoint Protection

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  • 1.  you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 09:45 AM

    Hello,

     

    I have two queries?

     

    1. when we initiate a custom scan will the Mac clients receive the scan request?

    2. Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

     

     



  • 2.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 09:47 AM

    If the command came from the SEPM than yes.

    No, SEP for Mac has been supported by the SEPM for awhile so you do not need to be on the latest version.



  • 3.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 09:58 AM

    Hi Brian,

     

    Thanks for the info.

     

    but before RU4 version i had observed mac user were not receiving any popup on their machine to run a full scan. so on RU4 version are they receiving?

     

    i dont have any mac test machine to check on that hence i have raised this query.

     

     

     

     

     



  • 4.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 10:24 AM

    Is it not running in the background?

    There had been some changes RU4 but its not specific. I don't have a Mac in front of me to test

    Expanded and improved features for Endpoint Protection for Mac

    • Improved remote deployment features for the client, including a standardized deployment package for use with third-party client management systems that supports unattended, logged out, and silent deployment.

    • Intrusion prevention for Mac client computers.

    • LiveUpdate 6 for Mac, which does not require Java and can run with no user logged in.

    • Content for Mac from Symantec Endpoint Protection Manager (SEPM)

    • Other improvements including improved scheduled scan options, user interface improvements, and language support



  • 5.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 10:26 AM

    I am not sure about that . i just give scan command from console without knowing whether client is getting that request or not. 



  • 6.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 10:30 AM

    Check the status of the command sent from the SEPM

    Monitors page >> Command Status tab



  • 7.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 10:32 AM

    Is this custom scan is for mac users also? or this one is also only for windowsMAC scan.png



  • 8.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 10:35 AM

    Yea, this link says custom scans are available fotr Mac

    http://www.symantec.com/docs/HOWTO80940



  • 9.  RE: you initiate a custom scan will the Mac clients receive the scan request? Does the Mac client also need to be on SEP 12.1.4013.4013 (RU4) for it to receive the scan request and execute it?

    Posted Feb 07, 2014 02:53 PM

    Whatever the cmd issues will be under

    C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\data\outbox\agent\command

    Clients will pick those cmds during the next heart beat cycle ( push mode / pull mode)

    Custom scans are availabe for MAC