Workflow Soluiton

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  • 1.  Zero day patch template troubleshooting

    Posted Jan 26, 2015 02:49 AM

    Hello Pals,

    I've been doing test on lab for automated patching but i am encountering an error.. Below is the log for the error. I have also attached the project debug screenshot on where the process stops..

    CurrentResourceGUID = "D27E6007-9A73-4E22-92AE-95BA7AA9A40E"
    ErrorMessage = "System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: The specified item guid does not exist.
       at Altiris.ASDK.NS.ItemManagementLib.GetItemByGuid(Guid itemGuid)
       at Altiris.ASDK.NS.Web.ItemManagementService.GetItemByGuid(Guid itemGuid)
       --- End of inner exception stack trace ---"
    IteratorPrefix_c487e7b2-9591-11e2-a847-000c294e9052 = 0
    LastComponent = "Get Item By Guid Component"
    ModelID = "e317bec1-0fe0-11e2-85c7-005056a27acc"
    ReportProcessID = "Patch-0Day-000162"
    ShortDateString = "1/26/2015"
    StackTrace = "   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
       at Altiris7.WebServices.Item.ItemManagementService.GetItemByGuid(Guid itemGuid)
       at Altiris7.WebServices.Item.GetItemByGuidComponent.Run(IData data)
       at LogicBase.Core.ExecutionEngine.SinglePathProcessComponentExecutionDelegate.Execute(IData data, IOrchestrationComponent comp, String& outputPath, IExecutionEngine engine, TLExecutionContext context)
       at LogicBase.Core.ExecutionEngine.AbstractExecutionEngine.RunComponent(TLExecutionContext context, IData data, IOrchestrationComponent comp)"
    Today = 1/26/2015 11:37:00 AM

    Thank you in advance!!!



  • 2.  RE: Zero day patch template troubleshooting

    Posted Jan 26, 2015 03:47 AM

    It looks like the "For Each Resource GUID Editor" is looking at a profile property called:

    [ProfileProperties].zero_day_patch_settings_resource__targets__to__apply__to__policy

    I'd run the GUIDs you have in that collection through SQL and ensure that they are accurate and exist, and ensure that your SMP credentials in the Workflow Explorer are accurate as well.



  • 3.  RE: Zero day patch template troubleshooting

    Posted Jan 26, 2015 03:54 AM

    Thanks!!

    Should you need other details please let me know.. I need to learn and make this work for future client engagements..



  • 4.  RE: Zero day patch template troubleshooting

    Posted Feb 15, 2015 10:57 PM

    Guys Question..

    I have my workflow manager installed on my SMP.

    Here are my question:

    1. I can't determine the basis for bulletin download (is it date released, revised, compliance).

    2. Will the superseded bulletins can still be downloaded?

    3. How to correctly publish the zero patch template on SMP?

    I have schedule for the workflow to run at a certain time. I have downloaded the patch and deleted the created policies but it didnt recreate when the schedule kicks. Also I did not receive that no bulletin is available.