Backup Exec 2012 job fails to Linux server with firewall enabled
We have been in the process of migrating from Backup Exec 2010 R3 to Backup Exec 2012. We have several Redhat Enterprise Linux 5 servers that we have been successfully backing up for the last few years. The firewall has been enabled on these servers and we have opened the necessary ports in the firewall to allow the backup jobs to complete successfully. Port 10000 and 6101 have been opened, along with a range of 1025-1050. The Backup Exec Media Server is set to use the port range 1025-65535.
Since migrating to Backup Exec 2012, the jobs to the Linux servers fail. If we turn the firewall off on the server, the backup job completes successfully. We've tried enabling the firewall and opening other ranges of ports and still it fails. We have read numerous KB articles that lists the ports required for Backup Exec and we can't figure out what we are missing. Everything worked perfect with Backup Exec 2010 R3 with the exact same firewall settings.
The error message we see on the Media Server is:
0xe000ff11 - A communications failure has occurred with a Linux or Unix resource.
Backup Exec 2012 SP1a + HF189571