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Backup Exec 2012 is showing Trial Version after installing Licenses.

Created: 07 Mars 2013 • Updated: 03 Juin 2013 | 3 comments
l'image des Wole Ajala
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After installing the Backup Exec 2012, it kept showing "Trial Version" even after installing all the licenses. What else can i do?

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l'image des CraigV

Hi Wole,

Check the TN below:


Alternative ways to access Backup Exec Technical Support:

l'image des Donald Eady

CraigV hit it right on the head. Verify that the licenses that you have input are not the maintenance licenses. If you your having trouble locating the product licenses please contact Symantec Licensing at


They'll be able to assist you in locating the correct license numbers.

I hope this posting was helpful


l'image des evcwally


I had same issue.

I solved it by deleting all licences, restarting symantec services, quit/relaunch the console and enter again all licences.

After that it goes fine for me.