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BE 2012 not showing correct media usage

Created: 30 Mai 2013 | 3 comments

Hi everyone.  We installed BE 2012 in one location and it is working fine.  In the other the GE GUI is not showing how much of a tape is used. When you go to "slots" it shows our available slots and all of the tapes say the are 100% free.  Two of the tapes are full according to the appendable until column.  Any ideas?  Running on server 2008 R2.

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l'image des CraigV

...can you post a screenshot please?

Alternative ways to access Backup Exec Technical Support:

l'image des greggio


All of the tapes have data written to them, the first two are full.  We have tested restoring from the tapes and it works fine.

l'image des VJware

You may be facing this known issue ~

Tape Capacity or used statistics do not displaying properly in the Backup Exec 2012 console. -