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Error while backing up Virtual Domain Controller

Created: 06 Décembre 2012 • Updated: 31 Décembre 2012 | 5 comments
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I am currently using Backup Exec 2010 r3 to backup a 2003 domain controller and I am receiving the following error:

V-79-57344-65097 - Error. Cannot backup directory \zzzVirtApp000zzz and its subdirectories.

I disabled both Active Directory GRT and vmWare GRT but am still receiving the same message.

Is there a fix or workaround?

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l'image des pkh

See this answer

Also make sure that you are on BE 2010 R3 SP2 and have applied the latest hotfixes after SP2.  You would need to run LiveUpdate a couple of times.

l'image des MachineGun

I am on BE 2010 R3 SP2 and have installed all of the hotfixes.  The error message is present in the logs again this morning.  Any other thoughts?

l'image des MachineGun

Also I disabled Active Directory GRT and vmWare GRT and the error message continued to present itself.

l'image des pkh

Check that you have the hotfix mentioned in the document below

l'image des MachineGun

I contacted Symantec Support and they stated the service pack I installed contained the hotfix. Their solution was to create a seperate backup job that takes place immediately after the main job and disable GRT. It is a work around but the problem is resolved.