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PGP upgrade

Created: 17 Oct. 2012 | 6 comments
l'image des bec3

Dears,

we have upgraded our pgp universal server to 10.2, but the client didn't get any notification that there is an upgrade available, however i have checked the box of notify users of available upgrades.

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l'image des Ashish-Sharma

HI,

Check this artical may be help

HOW TO: Update PGP Desktop for Windows in a managed environment

http://www.symantec.com/business/support/index?page=content&id=TECH149238

Thanks In Advance

Ashish Sharma

 

 

l'image des bec3

as per the document it says that:" Note: If you are using PGP Desktop in a PGP Universal Server-managed environment, this option may be required. PGP Desktop then searches for updates on its associated PGP Universal Server."

however nothing happened, the client didnt get the updates from the unviersal sever

l'image des vaibhav_jain1

1. Uncheck the 'Notify prompt',

2. Update policy on client

3. Check the 'Notify prompt',

4. Update policy on client

This works for me.Now you should get the upgrade prompt.

l'image des bec3

I cant click on update policy it is grayed

l'image des PGP_Ben

What version of PGP Universal Server and build number did you upgrade to?

If/when you consider your issue resolved, please click Mark As Solution on the most helpful response.

l'image des bec3

PGP universal server 3.2 mp4