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Uninstall option from SEPM

Created: 02 Août 2009 • Updated: 01 Mai 2010 | 13 comments
l'image des Peterpan
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État : Révisé

Most of the encountered issue in our company are corrupted SEP clients like SMC.exe cmc.exe rtvscan.exe etc I dont know why it became corrupted maybe there i some conflict between SEP and other application install in the workstation, I believe this is corrupted because it keeps on prompting on the screen, to resolve this we are about to visit the user just to uninstall then reinstall the SEP client to that machine everytime the problem recur, my idea is why dont you include the uninstall option from the SEPM server so that we can remotely uninstall then reinstall the SEP client it will lessen the admin intervention between client and it should be silently uninstall then reinstall. thanks

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l'image des bethlogs

Addtional idea if they can include also the repair option it would be nice.

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l'image des ben_cSEPticons_secured

great idea!!! yeah why not include that in the future build of SEPM.

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l'image des Jeremy Dundon

The Competetive Uninstall tool found on CD2 can be used to remotely uninstall clients.

CD2\Tools\CompetitiveUninstall\SEPUninstaller\

There is a readme.txt with full instructions there.

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l'image des Peterpan

IF it is available why dont they integrate the uninstaller to the SEPM like migration and deployment wizard.

:-)

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l'image des Nourbakhsh
Hello everybody,
As you know, most Antiviruses have the Remote Installation Option & so, this is necessary for Symantec when you Compare them together.
I think that, Symantec's technical team, should think about this feature, because this is a missing option now.  :-(
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l'image des bbastos

It is unbelievable that a tool of this size has no integrated options to remote remove and reinstall. Most corporate antivirus has this option integrated. The idea of corporate antivirus is to minimize the work of the administrator. And the lack of this feature will hand back to this idea. Symantec is taking a long time to integrate this feature in SEPM.  This type of thing is important when choosing an Antivirus solution.

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l'image des Jeremy Dundon

Please see my above post for instructions. 

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l'image des bbastos

But it is not integrated into the Console. In other Antivirus solutions, with just one click you can perform the removal of the client through the management console. As simple as the installation of a client.

What prevents the implementation of this feature in the console?

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l'image des Jeremy Dundon

But the tool is available while we wait for it to be integrated into the console.

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l'image des bbastos

Important to know that Symantec is aware of this inconvenience. More important is to act on the problem. The implementation of this feature is planned for the next SEP version?

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l'image des AravindKM
It is a good idea. In SEPM console we should be able to remove SEP software from clients PCs .In console if we select client/clients we should get uninstall option.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

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l'image des Int3rn3t

there should be a right click and un-install option from SEPM...or we should be able to push cleanwipe remotely from SEPM.

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l'image des dee mcclanahan

Agree, the inability to have your own software uninstalled is a travesty of programming.  It ruins your reputation.

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