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Boston Endpoint Management User Group

Public Group | Founded: 09 Mar 2005 | Serving 150 members
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Welcome to the Boston Endpoint Management User Group website!

If you live in the Boston area and use any Altiris products, we invite you to join our User Group!  To become an official member, click the "Request Membership" button (you must log into Connect first).

Why join our User Group and attend our meetings?

  • Learn and share best practices
  • Network with your peers
  • Find answers to challenges
  • Receive latest information on Symantec products
  • Earn Connect Points and redeem for prizes!
  • Enjoy free food!
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Group Activity

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New discussion 13 Jan 2012
jpellet2 posted: ServiceDesk behind an F5?
In light of the recent "upgrade" versus "new Install" issue with ServiceDesk, does anyone know or is anyone using ServiceDesk behind an F5 load balancer? Specifically the things that we may now want to do include:
New idea 12 Jan 2012
jpellet2 posted: Allow ServiceDesk to actually be Upgraded
Not the best of titles but here's the idea. If you release a servicepack to an solution, allow it to actually upgrade the software! The current release of ServiceDesk SP2 is not recommended to be used as an update to any pervious version of ServiceDesk. How does that make any sense?
New discussion 06 Jan 2012
SamTarr posted: Patch Management 7.1 SP2 Missing latest patches in Patch Remediation Center
I've started testing patch management and noticed the latest software patches avilable in the Patch Remediation Center were from 9/28/11. I've run the Metedata Import Task for Windows. It said it sucessfully completed. I can see there are the newest versions of firefox listed here (Version 9 and 9.1) if I expand venders and software.
New idea 23 Dec 2011
jpellet2 posted: Provide ability to accurately upgrade ServiceDesk with Off-box SQL
Currently, unless I am missing something, when you run an upgrade process on ServiceDesk from the Maintenance Page of the SD installer you will be forced through until the end of the configuration where you can then simply start the upgrade.
discussion comment 19 Dec 2011
SamTarr commented on: DS 7.1 Computer Name Token Replacement
Thanks! The token replacement script from the samples worked. 
discussion comment 30 Nov 2011
SamTarr commented on: Automation folder not working
Thanks so much for the response. With this information I was able to get it somewhat working. After navigating to C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\GUID I found the automation folder package. ...
New discussion 28 Nov 2011
SamTarr posted: SWV 6.1 SP7: Activating any layer on startup makes IE8 useless
Whenever I activate a layer on startup using SWV SP6.1 SP7 IE doesn't work properly. I can''t go to any webpages unless I open up a new tab. It doesn't error, just sits there doing nothing. If I do open a new tab and download something it doesn't save. I choose the location and it looks like it downloads, then I go through windows explorer and the file isn't there.
New idea 21 Oct 2011
cnpalmer75 posted: Details & SQL Used for Computer View/Flip-book in Activity Center Console
An article or document should be created that describes how & where the data is gathered from for the Computer Managment details in the "Flip Book" view in the Activity Center console. This information is easily accessible in this view, but there is no way to extract the data or print it out to pass along if necessary.
New event 14 Oct 2011
AndyN posted: Boston Endpoint Management User Group Meeting - November 2, 2011
Join us for our next Boston Endpoint Management User Group meeting on Wednesday, November 2. We have a great agenda lined up! ServiceDesk 7.1 by TBA Deployment Solution 7.1 and Mobile Management 7.1 by Neil Peckham, Symantec Systems Engineer Lunch will be served!
discussion comment 12 Oct 2011
Tyler Keith commented on: Agent NS Comms on different ports 7.1
You would have to add a new binding to http for the clients to communicate on. You'll need to be aware that if you add multiple bindings to http that it breaks the enhanced console views (Activity Center). See the following article ...

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