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Customer Success Corner

Public Group | Founded: 03 Apr 2009 | Serving 4 members
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The Customer Success Corner highlights the newest and most relevant success stories, Business Value Analysis Studies, and customer profiles created by Symantec’s global customer references team. Readers will be shown examples of how Symantec’s solutions solve real-world problems.

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New blog entry 12 Apr 2010
Donna T posted: Eliminating Downtime with High Availability Solutions
I’ve never worked on an assembly line, but every time I picture it, I remember the hiliarious ILove Lucy episode where she’s eating chocolates off of a fast-moving conveyor belt. I’m always amazed that in the real world, a row of people (or machines), each doing some isolated job, can pop out a complex product at the end of the line, without creating chaos.
New blog entry 11 Mar 2010
Donna T posted: Protecting More and More Endpoints
Switzerland has always seemed like a calm, safe place to me. It seems kind of aloof from the digital hullabaloo of nations like China or Russia or even the US.  So it wasn’t all that surprising when I read that security threats in Switzerland have historically been lower than in these other nations.
New blog entry 16 Feb 2010
Donna T posted: Keeping Services Running Uninterrupted is Vital for Business
A friend of mine was lucky enough to backpack through Europe after college, and she wound up on the Italian island of Sardinia. Sardinia has some of Europe’s rockiest and most beautiful coastline, and also some of its oldest ruins, which go back at least 7,000 years.
New blog entry 27 Jan 2010
Donna T posted: Keeping the Network Safe—No Matter What Kids Download
I first heard the term "digital natives" from a friend who creates educational gaming software.
New blog entry 08 Jan 2010
Donna T posted: Shanghai Telecom: Uptime for 10 Million Customers
Ever see one of those TV shows where someone accidentally pulls the ripcord on what seems like a small plastic bag, but then it quickly inflates into a rescue boat that fills the room? Sometimes data seems like that to me.  It’s a constantly growing entity that requires ever larger backups, putting a strain on the limits of storage space and backup windows.
New blog entry 18 Dec 2009
Donna T posted: Customer Success Blog
Another IT pro’s insight could turn your day around
blog entry comment 05 Jun 2009
brianl commented on: Hospital Increases Time Available for Patient Care Since Implementing Symantec Workspace Corporate
I support both Altiris though not the Workspace product and Sentillion Vergence at my organization.  Each product has its merits but in my opinion have too much overlap to implement together.  I'm  a fan of both companies products ...
blog entry comment 06 May 2009
rainier commented on: Everything's Bigger in Texas
This is really great story which is similar to what happened to our IT Team.we initially were supporting 8 sites with a minimun of 300-500 agents per site and the Helpdesk Department was always queueing and the ticketing system that we used ...
New blog entry 30 Mar 2009
Jon Eyre posted: Do you hate spam? So do I
Let me just put this out there. I hate spam. On the scale of things I hate, spam might be in the top-three, trailing only the Los Angeles Lakers, a satellite service that shall remain nameless, and lettuce.
New blog entry 19 Mar 2009
Jon Eyre posted: Engineering Firm Turns to Symantec to Meet Backup and Recovery Needs
Growth is a problem lots of companies would like to be dealing with right now. But it isn’t always easy to manage growth, especially growing your IT infrastructure to keep up with a fast-growing business.

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