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ITMS Administrator

Public Group | Founded: 12 Sep 2012 | Serving 358 members

This group is focused on implementation best practices, UI guidance, and performance and scalability tips for ITMS.

A Symantec team of experts is tasked with monitoring this group page. We will post content and highlight helpful resources for ITMS administrators. Join us to ask questions, share suggestions with others, and make requests for product improvements. Here are some topics that fit this group page: ITMS installation; first-time setup and configuration; designing your ITMS environment; Notification Server and UI performance; and general usability.

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New article 21 Nov 2014
Problem: Automation Tasks are in Queued or Pending state with "Waiting for the agent to get the task" message. Cause: The PectAgent (SMA in automation) does not get registered and tasks don't get executed Troubleshooting Steps: 1 - Run a report as ...
New discussion 03 Nov 2014
WE had a series of issues with our package server creating blank records and then not deleteing those records or even records we delete out of the console.  The file bloat took some doing to get cleared.  Parts of this are based ont he post: ...