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ITMS Administrator

Public Group | Founded: 12 Sep 2012 | Serving 404 members

This group is focused on implementation best practices, UI guidance, and performance and scalability tips for ITMS.

A Symantec team of experts is tasked with monitoring this group page. We will post content and highlight helpful resources for ITMS administrators. Join us to ask questions, share suggestions with others, and make requests for product improvements. Here are some topics that fit this group page: ITMS installation; first-time setup and configuration; designing your ITMS environment; Notification Server and UI performance; and general usability.

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New discussion 21 Jul 2015
IT Management Suite 7.6 HF3 is available through SIM. The following features are introduced: Customization of email addresses, used for Software Portal notification. Starting from IT Management Suite 7.6 HF3, ServiceDesk Report pack is ...
New discussion 06 Jul 2015
A known issue "ITMS upgrade to 7.6 and later fails on the server where the latest Migration Wizard is already installed" is documented at the following URL:
New blog entry 01 Jul 2015
From the following Set SLA Editor dialog box: When you configure the component values for SLA Level (Level), use the value provided in the parenthesis of the SLA Level names. Do not use any additional text to avoid any error while setting an SLA. For ...