ITMS Administrator

Public Group | Founded: 12 Sep 2012 | Serving 187 members

This group is focused on implementation best practices, UI guidance, and performance and scalability tips for ITMS.

A Symantec team of experts on the above areas is tasked to monitor this group page. We will post content and highlight helpful resources for ITMS users. Join us to ask questions, share suggestions with others, and make requests for product improvements. Here are some topics that fit this group page: ITMS installation; first-time setup and configuration; designing your ITMS environment; Notification Server and UI performance; and general usability.

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Group Activity

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New discussion 31 Oct 2012

MicaPete posted: ITMS 7.1 SP2 MP1 Release Notes are now published

I do not need a solution (just sharing information) The Release Notes for the IT Management Suite 7.1 SP2 MP1 release are available here: http://www.symantec.com/docs/DOC6052 The Release Notes contain: - Known Iss

New video 29 Oct 2012

frank_morse posted: Creating a Limited ITMS Administrator Role Video

This is a how to video on creating a limited administrator role using the IT Management Suite. In this video, you will see how create a user on the server, create a user account in ITMS, add a user to a role, and log in to the

New video 17 Oct 2012

Sergey Sabirzyanov posted: How to Use the RTSM Portal – Part 4 Video

This introduction video provides a basic walk-through of RTSM, including Manage Client and Activity Log. This video is the fourth step in a four-step process. For the rest of the steps, see the following links: www.sy

New video 17 Oct 2012

Reena Joshi posted: Breaking the Inheritance of Permissions in AMS Video

This is a how to video on breaking the inheritance of permissions in AMS. Sometimes it is necessary to change the permissions of an out-of-the-box role to fit your needs. In order to deny a role permissions, you must break the

New video 17 Oct 2012

Sergey Sabirzyanov posted: How to Use the RTSM Portal – Part 3 Video

This introduction video provides a basic walk-through of RTSM, including Manage Client and Activity Log. This video is the third step in a four-step process. For the rest of the steps, see the following links: www.sym

New video 17 Oct 2012

Sergey Sabirzyanov posted: How to Use the RTSM Portal – Part 2 Video

This introduction video provides a basic walk-through of RTSM, including Manage Client and Activity Log. This video is the second step in a four-step process. For the rest of the steps, see the following links: www.sy

New video 17 Oct 2012

abhishek_rane posted: Creating a Custom Resource Type Video – Part 2

This is a how to video on adding custom resource types. In this video, you will see how to create a new resource type link to the resource type you created in the last step and add resources to the resource type link, includin

New video 17 Oct 2012

abhishek_rane posted: Creating a Custom Resource Type Video – Part 1

This is a how to video on adding custom resource types. In this video, you will see how to create a new data class for the iOS version, create a new cell phone resource type, add the new data class, and associate All Phones re

discussion comment 16 Oct 2012

andykn101 commented on: BUG or BUG - Did you have some your w2003 clients updating their plugins before the base agent ?

Thanks for this info, something for the rest of us to look out for. I roll out almost everything (Agents, OS patches, software updates) to test group (5 machines), wait a week, Pilot group (50-200 machines depending on total), wait a week, 20% ...

New video 15 Oct 2012

abhishek_rane posted: Creating a Custom Asset Status Video

This is a how to video on creating and using custom Asset statuses. In this video, you will see the following example: A user want to group computers that were activated after 2003. To do that, the user creates an “Active from