Software Management

Public Group | Founded: 12 Sep 2012 | Serving 196 members

This group is designed to help system administrators utilize the Software Management capabilities in ITMS, including the Software Catalog, Managed Delivery policies and Quick Delivery tasks.

A team of Symantec experts will closely monitor this group and highlight resources particularly helpful for the user community, making them easier to find. The experts team will also post content to assist with frequently asked questions and requests. Members of this group will have access to configuration guidelines, valuable how to videos, and examples. Users are strongly encouraged to share questions, ideas and information that others would find helpful, such as tips on defining software products for license management purposes.

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How To Videos
Key tasks in Software Management Framework
Key tasks in Software Management Solution
Software Management Best Practices
Software Management Solution Documentation

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Endpoint Management

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article comment 25 Dec 2012

DrDaveCF commented on: What is a Sponsored Group?

I have an xp machine using pcanywhere 12.5.5 and I am unable to close the open host. The option to do that is grayed out. Please advise. I have used pcanywhere for some time and have never seen this grayed out before.

discussion comment 20 Nov 2012

The Gaffer commented on: What permissions are required on SMP 7.1 to "unmanage" software

You can trace which folder the dataclass is defined under by running this query against the database: SELECT vi2.[Name] + ' > ' + vi.[Name] [Folder] FROM [DataClass] dc INNER JOIN [SecurityEntity] se ON ...

discussion comment 12 Nov 2012

dream commented on: Software Catalog

Thank you very much!! Your article is very helpful.

article comment 19 Nov 2012

Andrew_Shishkov commented on: Symantec Software Management 7.1 Best Practices, Part 7

Hi Jeremy, Does the problem you describe happens only for Software Portal plug-in in your environment or for other policies delivered to the clients as well? What other SMP components do you have on the clients (for example do you have Package ...

download comment 14 Nov 2012

Pascal.KOTTE at BECHTLE commented on: BSR-List Detection Rules and Associations

And you are right, I was also forgot this option, I see once. Not often used, but important when extending item type usage n the CMDB.

New article 09 Nov 2012

meggie_woodfield posted: Top 20 Employee-Created Videos

The below videos are all employee-created videos. This article lists the top videos between August and November 2012. Upgrading to ITMS 7.1 SP2 Gathering Inventory with Inventory Solution Using Advanced Math the 'Easy Way' in Workflow Creating Layer Patch

article comment 09 Nov 2012

Blind Boy commented on: Quick Video Making Tips

All very good tips’! The only thing I can add is if you are trying to show something do not just say click here , but instead use the name of your button Some of us may know this as narrated or audio description! Hardware! If for ...

New article 09 Nov 2012

meggie_woodfield posted: Subscribing to Group Content and Setting Notification Intervals

Because of the new Symantec Sponsored Groups effort, many of you are new to product groups on Connect. This article shows you how to subscribe to group content and set up notification intervals. You can subscribe to group content by checking Receive email notifications of new group conte

New article 08 Nov 2012

Joel Smith posted: Symantec Software Management 7.1 Best Practices, Part 8

Tracking Deployments Task Server Statuses Provided Reports Conclusion Tracking Deployments After you've setup your Quick or Managed Deliveries, now you need the ability to track the deployments. This can be accomplished in two basic ways: Task Se

New article 08 Nov 2012

Joel Smith posted: Symantec Software Management 7.1 Best Practices, Part 5

Task Settings Sequencing Scheduling Rules Manual Execution Software Publishing Task Settings You can also add any Task Server Task to a Managed Delivery. The following example illustrates how to accomplish this: In the Managed Software D