Automation Tasks are in Queued or Pending state with "Waiting for the agent to get the task" message.
The PectAgent (SMA in automation) does not get registered and tasks don't get executed
1 - Run a report as ...
What is required to create such environment, where you will be able to receive mail notifications about Agent service crash from any of available managed endpoints via mail?
This scenario is applicable for SMP 7.1.x and SMP 7.5.x
1. Open SMP Console ⇒ ...
How to check Symantec Management Agent logs of client computer (and other things to do), within SMP Console using
Real Time System Management solution
Very often we need to perform analyze of logs on client computer to determine root cause of ...
If you use custom task or job -- please share such task or jobs with us (especially if such task or job is really critical for you).
You may describe the scenario and attach exported job\task xml to it. We (ITMS QA) will monitor this thread and ...