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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 944 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:


Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New discussion 14 Oct 2014
Hi all, I need a solution to clone Change requests. My objective is to create a change request and assign to a quality environment (Service), and have a equal Change with another id assigned to a production environment.  I need something like ...
New discussion 09 Oct 2014
Hi Techies, Would like to know the possibility of Creating the subtask for the readymade template given by Symantec named "ServiceCatalog.Request.Template". I'm planning to customise my own ServiceRequset form with my own Prefix along with the Subtask ...