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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 941 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New discussion 29 Sep 2014
Hello everyone, how would you create a modular Workflow page with multiple Workflows for different users. I think on a login component after which you are presented with workflows you can work on. Would you use Subworkflows, a customized Dialog ...
New idea 16 Sep 2014
Dear Symantec, Thank you so much for the really useful document which describes the long list of "Point fixes For ServiceDesk 7.5 SP1": http://www.symantec.com/docs/TECH212326 The thing is, I recently applied a load of the point fixes to my server and ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve an associated location for an SMP Cost Center. Component icon Definition of component input value or values [Insert a table that lists the name and description of input values, ...