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We typically use EV Hold tasks to keep emails on hold and prevent deletion.  In DA we would set this up to occur every 12 months as we have a 15 month retention policy.  In clearwell our only option is daily or weekly.  This seems to add a lot of extra ...
Idea by Mojorsn | 30 Jun 2014 | 0 comments
We would like the ability to create one EV Hold or Search task that can search across multiple EV sources.  For example a journal archive and a user archive.  In DA you can select a Journal, User, or FSA source all within one search.    Thanks. ...
Idea by Mojorsn | 30 Jun 2014 | 0 comments
Customers often use 3rd party tools like Actiance to archive IM conversations into Enterprise Vault. With Actiance the conversations are archived as EML and not MSG as expected by Symantec eDiscovery Platform powered by Clearwell, it would be very handy ...
Idea by Daly Whyte | 27 Jun 2014 | 1 comment
 In SEP SBE (using the cloud console), I need to enter an exception for a ClickToRun application which puts the executable in the user's profile (ie: c:\documents and settings\username\local ...
Idea by gmvm | 20 Jun 2014 | 1 comment
At present eDP does not handle vcf files as expected, this is the case for loose file where it does not process as a contact and LFI where you are unable to map as it's not EML or MSG - better handling of this would enchance the product. Hi ...
Idea by Daly Whyte | 19 May 2014 | 1 comment
Please offer the option of removing/editing out the  "Confirmation" language and link  from all quarterly reminder emails to the Custodians.  The same is requested for Legal Hold Release notices sent to Custodians.  There may be ...
Idea by HenryM | 15 May 2014 | 0 comments
Please add a feature request on behalf of the customer: 1. Add a "Re-send button" on the Legal Hold 2. Add a "Delete without sending Emails Button" on the Legal Hold 3. Add a drop down on the BCC Admin Email address, so ...
Idea by oraclexml | 09 May 2014 | 0 comments
There are subtle differences in support for these versions from the original release.  Please add these 2 as separate selections on the SORT site. Hello Tim, I am the product Hello Tim, I am the product manager for SORT.  Can you provide me ...
Idea by TimWillingham | 08 May 2014 | 2 comments
I would love to see the title and manager on a legal hold custodian list that I can export from Clearwell.  (Archiving and eDiscovery, eDiscovery Platform powered by Clearwell, In Review) () I would love to see the title and manager on a ...
Idea by HoosierUser | 23 Apr 2014 | 0 comments
Here's the scenario. We ran 6 collections using a source called "MS-EXCH". Now I am in the process of creating "Collection Sets" and on the left hand side, I see SIX "MS-EXCH" as source. How do I identify which ...
Idea by oraclexml | 08 Apr 2014 | 3 comments