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Currently I am able to track a case user's activity from logging in, tagging documents through to logging out. However, if I come across an issue with a user that has system rights across multiple cases then this is much harder.   For ...
Idea by tom.hall | 07 Aug 2012 | 3 comments
Customer has processed a PST file that has Contacts items. Customer found out that several Contact attributes such as Business Title, Business address etc  were not indexed.   Clearwell only indexes the following contact items attributes DocID ...
Idea by Meena Srini | 16 Jul 2012 | 2 comments
NOTE: This idea is being created on behalf of a customer. When you add a Source in Clearwell and choose a network share, the contents are not listed in any particular order.  It should list the contents alphabetically... This is one of those ...
Idea by MikeLee | 12 Jul 2012 | 3 comments
At present in Clearwell using the participant picker I can search for emails where: - sender is Fred Bloggs - receipient is John Smith BUT this returns any emails that John Smith was a receipient of (eg he was copied or other people were ...
Idea by NeilDavis | 29 Jun 2012 | 3 comments
There is currently no way to remove a stale host from the VOM interface. Please create this functionality in future versions of VOM.   Hi, You can use the following Hi, You can use the following command to manage configured hosts in ...
Idea by oadejumobi | 27 Jun 2012 | 3 comments
CW captures and indexes a wealth of metadata from documents & email which, although exportable, can't be seen by reviewers through UI.  For instance, I have reviewers that would like to see Author metadata for loose files, but there is no way to ...
Idea by PierceCox | 22 May 2012 | 4 comments
When exporting out unprocessed documents from the Exceptions tab in Clearwell it is currently only possible to export documents by Reason Code (such as "CRAWLER_DROPPED_MSG"), however under each Reason Code there are several Descriptions and it ...
Idea by becky james | 17 May 2012 | 1 comment
It would be helpful to be able to collapse the featured posts when in the mobile app since devices have much less screen real estate . Thanks 100% yes, for the full site 100% yes, for the full site would be good to, to be honest (Inside ...
Idea by AndrewB | 09 May 2012 | 1 comment
Hi, some of our ressources in the cluster configuration are not critical. If this ressource fails, we do not get a monitoring message from VOM. VOM only monitores faulted servicegroups, but in this case, the servicegroup is partial online. ...
Idea by bsobek | 18 Apr 2012 | 1 comment
  Hello,       I know there have been a number of requests on the Ideas forum about Storage Lifecycle Policies. We just wanted to say "Thank You!" and that we are listening to them and activitly incorporating the suggestions ...
Idea by Peter Imming | 16 Apr 2012 | 18 comments