I am in the painful process of moving indexes from one location from some slow storage to fast storage. In doing this, you have to use the "Change Location" wizard through the "Manage Indexes" interface. When doing this you can only ...
When assigning or reassigning the search button returns results based on the WHOLE servicedesk database, and from the CMDB if you haven't turned that off.
When assigning incidents the only desriable results should be people working as ...
We have lot of users receiving mail on their mobile device and a request from most them is to get a EV client for them. As i know there is client released by Symantec for Android, Apple, Windows Mobile, Blackberry etc.
It will be great if ...
Please improve the product so that when using the Mobile Search site the attachments of searched emails can be viewed in native format rather that HTML only. HTML makes viewing of ppt and xls files impossible. Also, it would be very helpful if once you ...
This feature proves to be pretty useless unless:
- viewing of attachments occurs in native format instead of HTML only, formatting is terrible when viewing only in HTML specially excel files
- you could forward the email with the attachments in it ...
Hi,
if we got error messages in VOM, it would be helpful to open support case directly via VOM, so that you do not have to login to another webpage.
The main information like error message, softwareversion, os version could be submitted ...
When using retention folders the archiving rules are not inherited from the volume policy and you have to create a rule on each folder policy. It would be good to have the option to inherit these from volume policy just like it is when you use a folder ...
I have a cluster with two cluster resources or two individual Lanman resources (service groups). The first file share is accessible when you access it via \\LanManA \FileShareA, however the second share, \\LanManB \FileShareB, that I created is ...
Can the Backup Exec RALUS Add-on for NETGEAR ReadyNAS be modified to work correctly with Backup Exec 2010 R3?
It was working error free with R2 but once I upgraded to R3 Backup Exec complains that the agent should be upgraded. The main reason we ...
I have been trying to obtain hotfix information on specific versions of Backup Exec that my job and customers are currently using. Some are on BE 12.5 while others are on BE 2010. I have found the current website, changed in Sept. 2010, to be very ...