Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Altiris NS 7 on the Download Page

Created: 31 Oct 2009 | 4 comments
Mustafa Abdel-Aziz's picture
5 Agree
0 Disagree
+5 5 Votes
Login to vote

When I decided to upgrade to NS7, I could not find a separate downloadable item on Symantec Download page for NS7. 
To upgrade from HD6 to SD7, I had first to download and install NS7, then install SD solution to it. And since, there is no NS7-only download available, I had to download CMS 7, which downloads NS7, then add SD7solution to it.
It would be really nice if Symantec adds NS7 as a download item to it's Download page, so that we do not get confused when we need to download/install solutions other that CMS.

Comments

ludovic_ferre's picture
02
Nov
2009
0 Votes 0
Login to vote

 Hello Mustafa, I have not

 Hello Mustafa,

I have not installed NS7 for a while (a month or two), but if I remember well you can only download the Symantec Installation Manager (SIM, which is only about 20MB, right?) and then when you run it (after it installed on your server) you can select what you want download and install.

So I suspect the confusion probably comes from the fact that by default CMS is preselect, or do you think this is a documentation issue?

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec 

1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect

Mustafa Abdel-Aziz's picture
03
Nov
2009
0 Votes 0
Login to vote

No Download Available for SIM

Hello,

You are correct. We should download SIM first then install the required solution.

The point is, there no download available for Symantec Installation Manager in the download page. You have to select one of Altiris 7 solutions, which will download the SIM for you. And here comes the confusion.

My suggestion is to add SIM to the download page, so that users can download only SIM and then select the required solutions when they run it.

Regards,
Mustafa

ludovic_ferre's picture
06
Nov
2009
0 Votes 0
Login to vote

I agree with you :D

I agree with you (I'm number 2 in this case ;).

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec 

1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect

Mustafa Abdel-Aziz's picture
11
Nov
2009
0 Votes 0
Login to vote

Well, thank you Ludovic, I

Well, thank you Ludovic,

I hope Symantec takes an action regarding this, as the new Altiris 7 solutions are getting more comprehensive and the first step to use it is to download it. However, you will not be able to download and use it unless u have some experience with the old versions of Altiris soltions.

Regards,
Mustafa