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Altiris RS - Better Logging

Created: 28 May 2009
alazanowski's picture
4 Agree
0 Disagree
+4 4 Votes
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Better logging is needed for altiris RS errors. Take for example backups that occur in Netbackup. If they fail, they produce a code based on whatever events occured in the failure. These in turn let the system administrator know why it failed (relatively, they could pull additional logs for more detail from the client) but that they can start troubleshooting and implement a solution much faster. Half the time we don't know if the backup ever failed or succeeded without running some form of report, and even worse we have no idea necessarily why they failed-  or how we can go about resolving it.

Basically more documentation, more logging, and more in the interface (the errors show there, maybe an activity log that even shows the last 3 days of "complete" or "failure" or "active" or "scheduled".