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Annotation in Brightmail Gateway

Created: 08 Oct 2009 | 1 comment
toby's picture
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+1 1 Vote
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Hello,

after some test we discovered that an annotation in brightmail gateway is only a textstring without any formatting.

So you must use the HTML annotation, but only in following cases:

If these MIME parts are found...

And annotations have been specified…

Then...

Text only

Plain text only

Plain-text annotation is added to the message

Text only

Plain text and HTML

Plain-text annotation is added to the message;

HTML annotation is not used

Text and HTML

Plain text only

Plain-text annotation is added to the plain text part, and added to the HTML part by enclosing it in a <p> tag

Text and HTML

Plain text and HTML

Plain-text annotation is added to the plain text part, and HTML annotation is added to the HTML part.

Note: If you define an annotation in plain-text and HTML, only the HTML version will appear in the resulting email message.

Using the Text annotation in a mail looks like a cheesy poor spammer without experience, but that is the only way to use the annotation for mails in general with brightmail.

Maybe there is the chance to have a formatting plain text annotation like other vendors using?

Thank you in advance
bye, toby

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Comments

lockdown wizard's picture
26
Mar
2010
0 Votes 0
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Hi Toby, An annotation in

Hi Toby,

An annotation in Plain text can be formatted by adding <br> at the end of each line.

The annnotation, as added in SBG,  text will then look like:
 
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<br>
Dear ....,<br>
 <br>
This message contains an attachment which .....etc.....<br>
 <br>
Kind regards<br>
 <br>
....(salutation)...<br>
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++<br>
 
This works for both:
Unicode
Western European
 
NOTE:
The end result will also depend on the settings of the mail client (Sending and receiving client).