BackupExec - Notify on Missed Backup

A missed job is worse than a failed job. 

With a failed job, I have a little bit of data.  With a missed job, I have nothing. 

I totally agree that missed jobs are an event that should be taken more seriously by Backup Exec- alerts should be an option.

 Also - Backup Exec should be able to notify if a backup takes to long to complete - i.e. we have a backup that takes about 20 hours to run.  If for some reason it hasn't completed within 30 hours then Backup Exec should notify us - in the recent case it was because the job was hanging during snapshot processing.

This would indeed be most helpful!

I can't believe they didn't think to include it already?!?

Much needed.

 Absolutely critical. An 'overdue' type alert would be extremely helpful too. Having 2 backups get missed because another one got stuck and not getting a single alert about it is NOT ideal in an environment where you don't have the time to nurse along what should be a completely automated process...

Hello everyone,

Thanks for sticking with us and your patience. Sorry we have not been very public on this forum. We have the issues worked out and now will be able to quickly respond to your Ideas and Enhancement Requests for Backup Exec.

We have reviewed this request and are happy to report that we believe we have this addressed now.

Obviously we would like your feedback on this to see if we have hit the mark or still have more work to do.

To try out the new missed job alert in Backup Exec, please take a few minutes to register and download the Early Adopter version of Backup Exec 2010 here www.backupexec.com/2010

Thanks for posting this Idea and please keep them coming!

Peter

 Thanks Peter,

I'm already signed up to the Backup Exec 2010 program so will check it out...

Chris

We need a patch to 12.5.  The organization I work for just won't allow trial versions to run on our enterprise systems..

Hi there, i agree with ebabin, there is a great need for a patch to 12.5, we cant afford downtime / problems with testing new software on live systems, customers would not allow it.

This Idea has been implemented in BE 2010 and is now available for download from www.backupexec.com

Please try the new version and let us know what you think about the Missed Job Alert functionality implementation. 

I have been tasked with setting this up but cannot locate the "Missed Job Notification". Can someone please post the directions?  I am running the 2010 version, but cannot find how to set this up.

Peter,

Please advise when a patch for 12.5 will be available to remedy this issue.

We are not prepared to perform a full upgrade just to fix a small bit of functionality that should have been working in the first place.

it looks like a missing job shows up as a "job warning" and there is an alert category for that.  Hey Symantec, how about some documentation?

it looks more like a failed job than a warning - I have set up an alert for job warning so will test.

I would never had realised that missed job was job warning if it wasnt posted here by ford_prefect 

Symantec why cant you add it in with a name like missed job so we all know what it is!

I see the Job warning for Missed Jobs, but was anything added to monitor job length/time? As other posts there are several instances that a Server backup has taken way too much time because of an agent or server issues and caused other jobs to be missed. While the Job warning about missed jobs helps, it'd be nicer to know somethings wrong before it caused other things to start going wrong.