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Context menu entry for "Scan for viruses" on 64-bit platform.

Created: 29 Sep 2009 • Updated: 20 Jul 2011 | 69 comments
Mikko K.'s picture
80 Agree
0 Disagree
+80 80 Votes
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Status: Implemented

Being one of the most basic tools, the option for scanning individual files or folders is missing from the 64-bit versions of Enpoint Protection. I'd like to see this implemented in near future.

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KungFuNav's picture

Google and download the file:

SEPx64ContextMenu.rar

Extract the contents of the file to:

C:\SEPContextMenu\bin\Debug\

(Note that this path is specified as the default in the registry file typically included in the SEPx64ContextMenu.rar, and can be modified if required. If you modify the path make sure to move all the files to the new path you specify!)

Search your installed 'C:\Program Files (x86)\Symantec' folder or install media for the following files and copy them into the same folder:

1. DoScan.exe

2. DoScanRes.dll

Next, launch the SEPContextMenu.reg and choose to add the information to your registry.

You should now have the right click menu option to Scan for Viruses.

I would mention that when I use the scan for viruses right click option it will always seem to do a scan for security risks prior to scanning the file/folder I specify... is there any way to stop the (lengthy) scan for security risks and just scan the file/folder?

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yfki's picture

Search your installed 'C:\Program Files (x86)\Symantec' folder or install media for the following files and copy them into the same folder:
--This will not work, you need to use a specific version of DoScan google DoScan_11.0.6_MP1.zip

Download that, and use the contents of that file ( DoScan.exe and DoScanRes.dll)

 

I would mention that when I use the scan for viruses right click option it will always seem to do a scan for security risks prior to scanning the file/folder I specify... is there any way to stop the (lengthy) scan for security risks and just scan the file/folder?

Source is there :)  Mod as you see fit, the version of DoScan above accepts a large number of params, up to you if you want to change it around, I believe one of them you can set whether it does the security scan.

 

Maybe I will look into it later...

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mbselc's picture

hi there !

I've google "DoScan_11.0.6_MP1.zip" but I can't find "DoScan_11.0.6_MP1.zip"  in google and anywhere would you please help me or send me the download link

you can send it to mbs_elc2004[at]yahoo.com

Thx

 

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mbselc's picture

hi there !

I've google "SEPx64ContextMenu.rar" but I can't find "SEPx64ContextMenu.rar" in google and anywhere would you please help me or send me the download link

you can send it to mbs_elc2004[at]yahoo.com

Thx

 

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stulibious's picture

I think we really need a little support. Come on guys, vote for it... only 63 votes? thats not fair

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NetAdmin1's picture

Votes aside, it is really quite disappointing when you consider that the first entry for this issue was Sep 29, 2009.

At the time of this writing it is March 19, 2011.

Given that it is now approaching two years since the issue was raised, I do not have a great deal of faith in Symantec to finally fix the issue.

Perhaps Symantec will finally post a definitive date for a resolution of the issue, but I am not holding my breathe.

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Alibear's picture

Come on Symantec, now 64 Bit OS is pretty much standard this problem really needs to be fixed.

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abhilashkrishn's picture

This request had been launched on 29 Sep 2009 and till this date Symantec is sleeping without any solution? This is very shame on Team. I was very proud of and fond of Symantec antivirus softwares in all my IT career. Now becoming an IT manager I have to rethink about it.

We are an enterprise customer comprising of 950 workstations and numerous servers and we had a discussion with Symantec store about purchasing license for these machines. But as a committed manager I have to rethink about purchasing SEP and instead choose another security softwares.

On August 2011 we will start our second subsidiary comprising of 1200 workstations. Now I will watch this forum for a solution till August and will permanently terminate Symantec contracts of future if they are not taking action.

 

Abhilash Krishnan

Senior IT Manager

Infocom City Planning Solution

INDIA

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mihondo's picture

Defining a fixed scan in order to scan USB sticks is "possible" but drive letters are not fixed.   Deployment of this type of solution to a large organization is impossible.

Right-click properties on a usb stick --- does this do a full scan ? As an "average" user,  I would  have no way of knowning even if if did (which I don't think it does).  And there are a number of malwares that require a full scan to be discovered.

.. and who would be stupid enough to download someone's hack to fix this?   This is a SECURITY product and you are downloading something to hook into it?

.. and ok - there is code... but it is out of reach for the vast majority of users.

The term "removable storage" doesn't even exist in the help file.

Symantec:  Are you just trying to sell me another product to do what SEP should out of the box?

Perhaps it is time to look at MS Security Essentials.   I'm told it at least can do this.

 

 

 

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Shawn T.'s picture

As noted on April 25, this feature was present in beta 1 of Symantec Endpoint Protection (SEP) 12.1. Beta 2 (12.1.602.4699) is now available at SymBeta. See here for details: http://go.symantec.com/sep12beta/.

In response to mihondo, licensed users of SEP 11, with active support entitlement, should be able to upgrade to 12.1 when it releases. Details can be found in the support policy: http://www.symantec.com/business/support/support_policies.jsp. Look in Basic Maintenance/Essential Support (PDF) under Support Terms & Conditions.

"Essential Support includes Content Updates, if applicable, and Upgrade Assurance"

"Basic Maintenance includes Content Updates, if applicable, and Upgrade Assurance "

The term Upgrade Assurance is defined on the first page.

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Chris Garbass's picture

Shawn, does that imply that this won't get fixed in v11?

Regards, Chris

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NetAdmin1's picture

When you consider that this is supposed to be an "Enterprise" Solution, it is really very sad that Symantec expect that every company that has deployed SEP11 can suddenly upgrade their entire SEP 11 environment to 12.1. Beta 2 at a drop of the hat, simply because they dropped the ball in SEP 11.

The comments listed are validated by the fact that yfki was was able to come up with a solution to use in the existing SEP 11 clients, whereas Symantec seems to be dropping the ball once again.

Let's see if Symantec can step up to the plate and create an actual fix  for their corporate customers already have a large SEP 11 environment.

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Paul Murgatroyd's picture

This is now implemented in SEP12

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

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myrat's picture

Paul,

Yes implemented, but you forget that the SEP 12 is intended for small business use (less than 250 users), no GUP and SQL db support, no device control and etc. So your saying "This is now implemented in SEP 12", does not really help those who cannot be classified as small business, yet are not big enough to be classified as enterprise and finally get your attention.

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Paul Murgatroyd's picture

SEP 12.0 was the small business product.

SEP 12.1 (commonly now called SEP12) is both a small business AND enterprise product.

Right click scannnig changes were implemented in SEP 12.1, covering all our customer base.

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed: http://twitter.com/symc_endpoint

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NetAdmin1's picture

Can the issue be fixed by Symantec in SEP 11?

When you consider that this is supposed to be an "Enterprise" Solution, it is really very sad that Symantec expect that every company that has deployed SEP11 can suddenly upgrade their entire SEP 11 environment to 12.1. Beta 2 at a drop of the hat, simply because they dropped the ball in SEP 11.

The comments listed are validated by the fact that yfki was was able to come up with a solution to use in the existing SEP 11 clients, whereas Symantec seems to be dropping the ball once again.

Let's see if Symantec can step up to the plate and create an actual fix  for their corporate customers already have a large SEP 11 environment.

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Shawn T.'s picture

It appears this has not been changed in 11.0.7000.975. I'm not sure if this will be added to 11.x, since it is now available in the retail version of 12.1.671.4971. Per your comment on Beta 2, this is no longer beta and has been available since early July. You can choose to only upgrade the manager and select clients to 12.1 until you are comfortable with the results. 11.x clients will still communicate with and download content from a 12.1 manager. If you're already using 11.0.7, you will not be able to upgrade the manager until later this year when 12.1 RU1 is available.

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L K's picture

Hello everybody!!!

I met the same problem and did the following:

in SEP client

Scan for threats -> create a new scan -> custom scan 

and every time I need to scan my USB Flash disk, I run SEP client right click to this Scheduled Scan -> scan now.

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IBMer - not happy's picture

I can't believe this feature isn't in this version.. Just spend 8 hours fixing my new work machine on WIN 7 64 bit now cant scan some single files from right click. This is ridiculous! From looking at other posts, people are looking for justification why do people use it? scanning adhoc files, usb files before putting on drive for example. should not need to explain what the need of this is for..basic feature for normal AV program. Not happy! 

angry

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