Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Discovery Accelerator Email Filter

Updated: 09 Sep 2009 | 1 comment
Scanner001's picture
2 Agree
0 Disagree
+2 2 Votes
Login to vote

Presently in DA when you do a search for email to a specific user you not only get the relevant email but you also get non business email like on-line newsletters, email broadcasts, system notifications and so on. Wading through mountains of system notifications, change notifications and all this garbage that is required within the business but not relevant to a legal search is a waste of time

It would be nice if it was possible to filter out these emails from the search results. Would it be possible to have something like the filter on the SPAM filters where you can select categories to exclude (and the option to do updates to these categories via a weekly download from Symantec, maybe even tie it into the Symantec SPAM filters) and then have a custom one where you can specify the internal generated emails you want to filter that way it will greatly decrease the results in the search and make the results more efficient than at present

Comments

tmurray1's picture
09
Sep
2009
0 Votes 0
Login to vote

Need a Mechanism for Excluding Items

I agree.  Currently the application lacks a mechanism for excluding messages or items from a search.