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Email notification format too long

Updated: 04 Jun 2009 | 1 comment
KSchroeder's picture
3 Agree
1 Disagree
+2 4 Votes
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Status: In Review

While I appreciate getting summaries of updates to new threads, they can get a bit tedious to dig through (and sometimes hard to read when there aren't correct line breaks between sections).  For example, here's a notification I received a few days ago:

These are your messages
New content of type Forum has been submitted
- IT Analytics rsItemNotFound
Read more http://www.symantec.com/connect/forums/it-analytic...
- IT Analytics - exception when adding reports
Read more http://www.symantec.com/connect/forums/it-analytic...

Updates for Forum: Package replication troubleshooting
- New Comment on Package replication troubleshooting by jaco.nortje@standardbank.co.za titled Hi,
This will give package
Read more http://www.symantec.com/connect/forums/package-rep...
Read more http://www.symantec.com/connect/forums/package-rep...
Updates for Article: Changing Your Deployment Server / Solution Username and Password (After Initial Installation)
- New Comment on Changing Your Deployment Server / Solution Username and Password (After Initial Installation) by Dperfekgent titled best instructions I had
Read more http://www.symantec.com/connect/articles/changing-...
Read more http://www.symantec.com/connect/articles/changing-...
Updates for Idea: "Administrator Friendly" program, all apps delivered as an MSI with a 'how to customise with Wise Packaging Studio' guide.
- New Comment on "Administrator Friendly" program, all apps delivered as an MSI with a 'how to customise with Wise Packaging Studio' guide. by EdT titled Most Symantec apps are in Installshield, not Wise
Read more http://www.symantec.com/connect/idea/administrator...
- New Comment on "Administrator Friendly" program, all apps delivered as an MSI with a 'how to customise with Wise Packaging Studio' guide. by AppPkgServices titled Vendor MSI
Read more http://www.symantec.com/connect/idea/administrator...
- New Comment on "Administrator Friendly" program, all apps delivered as an MSI with a 'how to customise with Wise Packaging Studio' guide. by AppPkgServices titled Vendor MSI
Read more http://www.symantec.com/connect/idea/administrator...
Read more http://www.symantec.com/connect/idea/administrator...
Updates for Forum: Altiris Software Delivery question
- New Comment on Altiris Software Delivery question by Eshwar titled Jim is true
Read more http://www.symantec.com/connect/forums/altiris-sof...
Read more http://www.symantec.com/connect/forums/altiris-sof...
Updates for Forum: Tasks re-run in computers
- New Comment on Tasks re-run in computers by miguel.rodriguez@vw-navarra.es titled It isn't the case...
Read more http://www.symantec.com/connect/forums/tasks-re-ru...
Read more http://www.symantec.com/connect/forums/tasks-re-ru...
Updates for Forum: Patches for Microsoft office, adobe, and JAVA etc...
- New Comment on Patches for Microsoft office, adobe, and JAVA etc... by vijay_b titled Patches for Adobe
Read more http://www.symantec.com/connect/forums/patches-mic...
Read more http://www.symantec.com/connect/forums/patches-mic...
Updates for Blog entry: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 Released
- New Comment on Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 Released by latzke titled So Far So Good
Read more http://www.symantec.com/connect/blogs/windows-serv...
Read more http://www.symantec.com/connect/blogs/windows-serv...
Updates for Download: Basic Symantec Endpoint Protection Monitor Pack
- New Comment on Basic Symantec Endpoint Protection Monitor Pack by kamran 2 titled how to use this
Read more http://www.symantec.com/connect/downloads/basic-sy...
Read more http://www.symantec.com/connect/downloads/basic-sy...
<hr>
A bit confusing to say the least.  If there was a line break after each section of Updates (i.e. in the last one, a new line before "Updates for Download: Basic...") that would improve readability.  Possibly an option also to just say "3 new comments posted" instead of having full one-liner summaries.  And...why include a link to both the Thread and the individual comment?  It's just extra text cluttering up the message.  Maybe just a link to the first comment made since the user subscribed to the message...?  Might cut down on additional email notifications too.

Comments

.peter's picture
04
Jun
2009
1 Vote +1
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 Thanks for pointing this out

 Thanks for pointing this out - I think this is a great suggestion we'll look into our options for cleaning up the email notifications.