Enabling restore to client of falsely quarantined items from SEPM
Updated: 21 Apr 2010 | 5 comments
Status:
Reviewed
Can you look into enabling an easy way from the SEPM to restore a file (false positive) that SEP quarantined back to all machines that it was quarantined from? From the Central Quarantine server, it looks like I can only restore it locally, and am now manually copying the file back out to the client computers. I have already added the file to the Central Exceptions policy for workstations from the SEPM Risk Report.
Idea Filed Under:
Comments
Agreed
This would be an excellent addition to the product. Thank you for the post.
Good idea, I am going to try
Good idea, I am going to try to deliver this feature in a post Amber release.
Keep voting
Jim Waggoner Director Product Management, Symantec Endpoint Protection, Enterprise Security Group, Symantec
I also agree. This seems to
I also agree. This seems to be a common question and/or issue.
Thank you for posting this question.
Restore quranatine files from Management Console
This was available in 10.0 and would be extremely helpful in the event of a large number of machines being affected by having a false-positive quarantined.
Manage quarantined files centrally!
The same false positive has been found on several computers in our network. It's a self written .exe file and I'm shure, that it's clean. I put the file into the exclusion lists already. Now I have to copy the file back manually to the clients harddrive. That's very time-consuming. It would be great to have access to the client's quarantine from sepm to manage their quarantined files centrally.
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