EV: Recall/Resend this message options unavailable in Outlook
Created: 10 May 2010 | 2 comments
After opening an Enterprise Vault (EV) archived message in Outlook, the Recall This Message and Resend This Message options are unavailable in the Actions menu.
see: http://seer.entsupport.symantec.com/docs/288057.htm
The available workarounds do not replace this feature so it would be very nice to make this options available in the outlook add-in.
Have a nice day!
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Comments
Hi Jens, Nice catch!., but
Hi Jens,
Nice catch!., but ...why would it be useful to have this feature in the Add-in.
"Recalling" emails is an oulook feature created to be able to "unsend" a message. This 'recall' action must be done asap after the mail has been sent. This will be succesful for emails that have not been read yet by the recipients .
Emails residing in Vault stores are most of the time 'older' emails, not?.
So, why would one want to recall old email data?
Cheers,
R.
hi rvd,
what about resend option? this will be atleast useful and also quite frequently used.
any ways to enable it?
rgds, guru.
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