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EV: Recall/Resend this message options unavailable in Outlook

Created: 10 May 2010 | 2 comments
jens.bauer's picture
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2 Disagree
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After opening an Enterprise Vault (EV) archived message in Outlook, the Recall This Message and Resend This Message options are unavailable in the Actions menu.

see: http://seer.entsupport.symantec.com/docs/288057.htm

The available workarounds do not replace this feature so it would be very nice to make this options available in the outlook add-in.

Have a nice day!

Comments

RVD's picture
12
May
2010
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Hi Jens, Nice catch!., but

Hi Jens,

Nice catch!., but ...why would it be useful to have this feature in the Add-in.

"Recalling" emails is an oulook feature created to be able to "unsend" a message. This 'recall' action must be done asap after the mail has been sent. This will be succesful for emails that have not been read yet by the recipients .
Emails residing in Vault stores are most of the time 'older' emails, not?.
So, why would one want to recall old email data?

Cheers,

R.
 

GuruPrasadNS's picture
22
Jul
2010
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hi rvd,

what about resend option? this will be atleast useful and also quite frequently used.

any ways to enable it?

rgds, guru.