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Fix BEWS 12.5 update 324011 NOW

Created: 27 Jul 2009
JRV's picture
11 Agree
0 Disagree
+11 11 Votes
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Please see this thread:

https://www-secure.symantec.com/connect/forums/active-directory-b2d-grt-fails-access-denied-error

The gist is, there is a known problem with an important update that potentially affects anyone who uses B2D and GRT on an AD backup with BEWS 12.5 SP2 after update 324011 is applied. Symantec says they have no plans to fix it. They say to either redesign our backup schemes around this bug so that we back up DC System States to tape, or remove this critical update from our systems. This also means disabling automatic LiveUpdate, and having to watch for the update being presented as available in all future manual LiveUpdates.

I'm hoping the Connect community agrees that this is irresponsible. In addition to requesting this be fixed with Symantec sales, per the KB article cited here--

http://seer.entsupport.symantec.com/docs/328487.htm

--I encourage all affected (or just outraged!) users to vote up this idea.

Thanks in advance!