Friendly URL for support landing page
Updated: 02 Nov 2010
How about a friendly URL for the support landing page (E.g. - http://support.symantec.com/sep). NetBackup has one that is very simple to remember and uses the method (http://support.symantec.com/nbu). As a former Symantec customer-turned-employee, I found the ease of use of the NetBackup friendly URL very beneficial when I was out on the data center floor and needed to access something from the support site.
In fact, why not have one for each of the well-established Symantec products (SEP, SAV, CCS (tricky one), DLP, CSP, SEE, etc.) I may as well give a shout out for the availability products too (NBU, BE, EV, SF, etc.).