How will the ideas forum work?
The big disadvantage I see is that as soon as the number of postings rolls over for more than a couple of pages, no one is going to have the time and inclination to go through several hundred postings to see if their idea is already there. Neither will browsing techies have the time to consider the merit of each one of several hundred, or maybe several thousand postings.
So is someone going to provide an index of ideas? Is someone going to identify duplicate ideas and merge them together?
Will some kind of "sorting" activity be possible - so that users can quickly identify past ideas for a specific product?
Also, no mention has been made of how the ideas aspect will actually work. At what point will an idea move from being just an idea, to being a definite "include" in the next version of the product release? 20 votes? 1000 votes? At what point will an ancient idea be purged out of the list, or moved to an "implemented" category?
At the moment, the ideas forum comes over as very poorly thought out - left to its own devices, it will just become a long list of uncontrolled content which will in all probability be totally impossible to analyse quantitatively, and thus will be ignored by Symantec Marketing, and also product development - if they are even aware of it.
So would whoever thought of this, please put some meat on the bones of their idea, and tell us in detail how it will work in practice, and how it will be managed.
Otherwise, I fear we will all be wasting our time, as it will end up as a "gripes" repository.