Login to participate
Endpoint Management & Virtualization IdeasRSS
3
I suggest you create a different entry for ServiceDesk 7, to separate from Helpdesk 6 topics & discuss !
Pascal.KOTTE
September 1st, 2009
Filed under: Helpdesk Solution, Symantec Connect, Basics, Best Practice, Implemented, Endpoint Management and Virtualization, Inside Symantec
3 Agree, 0 Disagree
Status:
Implemented
As the 2 products are really different, I suggest you create a separate product "marker" name for SD7, from "helpdesk", as it is currently the case inside KB.Altiris.com !
You have time, the launch is only: end this week... 2 & 1/2 a year I am waiting for that !!!
Thanks & best regards.
ServiceDesk Now Has Its Own Tag
Thanks Pascal - We've added "ServiceDesk" to the list of product tags you can choose when creating content. I've posted a discussion in the Forums so a ServiceDesk section should show up there as well.
Cheryl
Endpoint Management & Virtualization
Community Manager
www.twitter.com/EMnV_symc
Would you like to reply?
Login or Register to post your comment.