Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

I suggest you create a different entry for ServiceDesk 7, to separate from Helpdesk 6 topics & discuss !

Created: 01 Sep 2009 • Updated: 01 Sep 2009 | 1 comment
Pascal KOTTE's picture
4 Agree
1 Disagree
+3 5 Votes
Login to vote
Status: Implemented

As the 2 products are really different, I suggest you create a separate product "marker" name for SD7, from "helpdesk", as it is currently the case inside KB.Altiris.com !
You have time, the launch is only: end this week... 2 & 1/2 a year I am waiting for that !!!
Thanks & best regards. 

Comments 1 CommentJump to latest comment

ohzone - CherylPeterson's picture

Thanks Pascal - We've added "ServiceDesk" to the list of product tags you can choose when creating content. I've posted a discussion in the Forums so a ServiceDesk section should show up there as well.

Cheryl

Endpoint Management,
Endpoint Virtualization
Managing Mobility
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

+1
Login to vote