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I suggest you create a different entry for ServiceDesk 7, to separate from Helpdesk 6 topics & discuss !

Created: 01 Sep 2009 • Updated: 01 Sep 2009 | 1 comment
Pascal KOTTE's picture
4 Agree
1 Disagree
+3 5 Votes
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Status: Implemented

As the 2 products are really different, I suggest you create a separate product "marker" name for SD7, from "helpdesk", as it is currently the case inside KB.Altiris.com !
You have time, the launch is only: end this week... 2 & 1/2 a year I am waiting for that !!!
Thanks & best regards. 

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ohzone - CherylPeterson's picture

Thanks Pascal - We've added "ServiceDesk" to the list of product tags you can choose when creating content. I've posted a discussion in the Forums so a ServiceDesk section should show up there as well.

Cheryl

Community Manager
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