LiveUpdate schedule changes require restart on SEP 11 unmanaged clients
Hi,
in the readme.txt of the CD1 of SEP 11 we can read:
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If the schedule is changed for how often LiveUpdate runs on unmanaged clients, the change does not take effect until the smc process is restarted, or until the computer is restarted. For example, if the schedule is set for LiveUpdate to run weekly, and if the schedule is changed to run daily, you must restart the process or computer.
To restart the process:
1. Display a command prompt.
2. Use the CD command to move to the SymantecSymantec Endpoint Protection directory.
3. Execute smc -stop
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My suggestion is to automatically restart the process or, at least, to ask for it in a pop-up.
Regards,
No need to navigate to install directory via command prompt.
You can stop and restart the SMC service from a run command. There is no need to open a command prompt, simply go to Start>Run SMC -STOP (to stop service) or Start>Run SMC -START (to restart the service).
Symantec Technical Specialist
Endpoint Security
Symantec Corporation
www.symantec.com
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Symantec Enterprise Support: (800) 342 0652
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Yes I know but this is not
Yes I know but this is not the point... Why a customer has to do it? Why SEP does restart the service by itself? Any other software is able to apply a schedule without a restart, why not SEP?
Giuseppe
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