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Inside Symantec IdeasRSS
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'Lock down' old posts
Just a small, yet irritating, bug-bear.
We often get old posts (2 - 4 years since last comment) that get 'resurrected' when a new poster decides to add a new comment or say "We have the same issue, how did you resolve it?"
Quite often I would imagine that the original poster may no longer work in the 'trade' or even look at the forum anymore - one visit to try & resolve an issue maybe?
Personally, I think that posts should be automatically locked-down as read only after a certain period (say 1 year, tops) of inactivity (whether solved or not).
You could possibly add a button to 'link to new post' or similar & posts only re-opened upon request to a moderator or some such?
Just a thought!
This is something we're
This is something we're considering. The question is just how long. I was thinking a year or maybe 18 months at most.
Pretty good idea, if the
Pretty good idea, if the problem come back a years later and the solution of the old post doesn't work it should be open in a nuew post and not continued on the old one.
Any movement?
It appears this item has been in review for months. Which committee is currently handling the discussions, and will it ever escape from it the committee that can implement this?
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