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Retention Category Updates Without Shortcuts

Created: 24 Jul 2009
AndrewB's picture
2 Agree
0 Disagree
+2 2 Votes
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A lot of the time, we have customers archive emails without creating shortcuts. In other cases, shortcuts are deleted from the mailbox before the archived items expire. With EV8 we got a greate feature which updates the retention category but it's dependant on the shortcut being in the mailbox. I would like to have the option to update the retention category changes for a folder then all corresponding items in the archive changed (no shortcut required).