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(SEPM) More variables for AV/AS Exclusions

Created: 05 Aug 2009 • Updated: 29 Jan 2010 | 56 comments
Jeremy Dundon's picture
148 Agree
0 Disagree
+148 148 Votes
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Status: Reviewed

The variable for the current user's profile (Documents and Settings...) is currently unavailable when creating file and folder exclusions in Centralized Exception policies.

I know that this variable exists, as many programs (Internet Explorer, Firefox et all) use it; It stands to reason that exclusions may need to be made there.

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amelnikov's picture

Yes, wild card for user profile is crucial.  We use an in-house dotnet app and it creates a directory in the user profile folder, We use endpoint 2013 SBE and 12.1 and with latest updates the app picks up and quaranteens the files related to our app.  It is not feasable to add each user's profile to the exceptions and the fingerprint of the app changes each time the app is updated by our devs.

Please bring either support for wild card in user profile.

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wattsdown's picture

We use Dragon software and they recommend profile exclusions, so I can't add every username of our 15K user environment for an exception.

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Samir-Ahmed's picture

User folder and other variable customizations is a must for enterprise product to work in a enterprise environment. Other wise its just like any home user antivirus.

Please consider and fix this on priority.

Symantec has to learn from its competitor who has buit a product which can be customized to any lengths.

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HighTower's picture

Bump.  Why hasn't this been addressed yet?

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Kyle_S's picture

This is a critical exclusion and the inability to implement is negatively impacting our endpoints. Anyone have an update?

%userprofile% or ability to use wildcards

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HighTower's picture

Hi all,

I reached out to the product manager and he allowed me to share his response.  Mind you, Balaji only recently took over the PM duties for SEP:

Justin 

This feature is being considered for a future release. We don’t have a date at this time. 

Balaji

Balaji Prasad
Sr. Manager, Product Management

Endpoint Protection

Symantec Corporation

I recently met with Balaji and presented him with a compiled list of all of the various forum and Idea threads related to this.  Personally I believe that he was surprised to see that the product did not already do this.  Take that for what it's worth, I suppose.

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