SEPM needs more Functionality on GUP's
Hello,
Symantec Endpoint Protection Manager needs to have more Functionality and Features in regards to Group Update Provider.
Today, Symantec Endpoint Protection Manager RU5 have added good Functionality.
Check the Following KB's
1) New features and functionality in Symantec Endpoint Protection Release Update 5 (SEP RU 5) Group Update Provider (GUP)
2) Configuring the Group Update Provider (GUP) in Symantec Endpoint Protection 11.0 RU5
But even today, we are don't have much to check on How to handle the GUP's from SEPM other than visiting the Groups Liveupdate Policy.
Suggestions:
1) Customers do not have a way to create a Log for GUP seperately.
We are looking forward for a Seperate Log in the Monitors > Log where Customers could create logs for GUP.
2) No way to check if there is GUP assigned to the Group unless checking the Liveupdate Policy.
We are looking forward for some easier way where Customer could check if GUP is assigned to the Groups without visiting the Liveupdate Policy.
3) No way to ensure if the clients are receiving updates from GUP or from SEPM.
After Assigning, incase if we want to check if the GUP is updating the Clients or if the SEPM is, then we don't have a choice rather to get a Sylink Log and understand the Process.
As a Layman, we would like a way to check if the clients are receiving Virus definitions updates from GUP or SEPM.
We are expecting these updates to take place in upcoming Releases... Please.
Mithun Sanghavi
Comments
Check the following.
Hello,
Check the following KB's and Steps:
A) Troubleshooting the Group Update Provider (GUP) in Symantec Endpoint Protection
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008040113243148
B) Detailed report about GUP getting updated from SEPM Server.
1. Turn on Sylink logging.
2. Wait for the client to update content. ( The client can be forced to update content in some way, such as removing the virus definitions, or select a client that has been turned off for a day and has not checked in.)
3. Turn off Sylink logging once the client has updated its definitions. (It can be verified through the Client UI that the definition date has changed.)
4. Examine the log and do a text search for 2967. The SEPM will not use this port by default; only the GUP does.
WE ARE LOOKING FORWARD SOME EASY WAY TO CHECK THE ABOVE.
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
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