Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Solving "Event ID 8 error Crypt32" on Windows 2003 server without disabling "update root certificate"

Created: 19 Apr 2010 • Updated: 21 Apr 2010 | 1 comment
Yoann WYFFELS's picture
1 Agree
1 Disagree
0 2 Votes
Login to vote
Status: Already Offered

Since SEP11 RU5, a new security module create LOTS of error in the events log:

Event ID 8 error Crypt32
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

A solution exist, uninstall "update root certificates" module in windows. This solution can't be applied everywhere.

Fixing this little issue would be great in next release.

Comments 1 CommentJump to latest comment

JimW's picture

DId you review this link?

http://www.symantec.com/connect/forums/crypt32-event-id-11-sep

Jim Waggoner Director Product Management, Symantec Endpoint Protection, Enterprise Security Group, Symantec

0
Login to vote