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Symantec Online Support (SOS) via CHAT, inside Symantec Connect Home Page

Updated: 23 Mar 2011 | 10 comments
Nourbakhsh's picture
7 Agree
2 Disagree
+5 9 Votes
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Status: In Review

Hello to All Admins,
I think that if Symantec Support Dept. provide a Section Called Symantec Online Support ( SOS ) & give Support with CHAT to Customers who have Problem, it Will be good Idea to Help Admins for Solving Their Problems & Also give a Real Feedback to the Symantec Support Team about Status of Symantec Products in Whole World.
Right now, HP did same Support on their Support Section & they found lot's of missings & real Problems of HP Users, Also they will give Sugestion to their Customer for Better Choosing what they need & so, it will Reduce rate of their Problem in Feature. if Symantec Start this Online Support, it will be the First Company in Antiviruses Category who did it will help to it's Customer for giving Better Services from Symantec Real Technical Team in Online Chat ... WOW !!!

Best Regards, J. Nourbakhsh

Comments

sreekanthkv's picture
20
Oct
2010
0 Votes 0
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Symantec endpoint protection manager-- client not updating

Hi,

I have a problem with symantec end point portection, it is not updating the client; Antivirus/spyware defenitions; after Oct-05-2010.

 

 

Andy Welburn's picture
22
Oct
2010
0 Votes 0
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Please re-post your query

in the correct area - this is the Ideas section. You need to "Create Content" -> "Forum Disucussion".

& then Community: Security and Product: Endpoint Protection (AntiVirus) plus your version as a minimum.

Regards Andy

"It's not too late to panic ..."

atul ghuge's picture
06
Nov
2010
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its not updating

its not updating

Andy Welburn's picture
06
Nov
2010
0 Votes 0
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Excuse me? Can you clarify?

Excuse me? Can you clarify?

Regards Andy

"It's not too late to panic ..."

csaroj@birlacentury.com's picture
24
Jan
2011
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usb block issue

hi

i am not able to block pen drive only by SEPM. while going to block usb, the SCSI hdd  portable HDD also going to block.

please advice  for the same.

 

thanks

Andy Welburn's picture
24
Jan
2011
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I would suggest

posting your query within one of the available security forums (you've tagged this onto the end of someone's "idea"!):

https://www-secure.symantec.com/connect/security/f...

probably "Endpoint Protection (AntiVirus)?

https://www-secure.symantec.com/connect/security/f...

 

Good Luck!

Regards Andy

"It's not too late to panic ..."

Ashi123's picture
10
Mar
2011
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Symantec Endpoint Protection Expiry date

I have Symantec Endpoint Protection installed on my laptop. How do I check the expiry date? Usually, all other Anti-virus software display the number of days left for renewal, but I don't see this information on Symantec EP. Where can I find this information?

Andy Welburn's picture
11
Mar
2011
0 Votes 0
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Can I refer you to my response of 24th January above?

Please post your query on the correct forum - you are more likely to get a resolution there.

Regards Andy

"It's not too late to panic ..."

lorence's picture
22
Mar
2011
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i am not able to scan my

i am not able to scan my system

LeslieMiller's picture
23
Mar
2011
1 Vote +1
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Closing for comments

Closing for comments, as this thread seems to only be drawing irrelevant comments.